Pep Theory | thepeptheory.com
At Pep Theory, we take care in preparing and packaging every order.
All Sales Are Final
Due to the nature of our products, all purchases are considered final sale. We do not accept returns or exchanges for change of mind, incorrect selections, or products that have been opened or used.
Damaged, Defective or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at thepeptheory@gmail.com.
Include your order number, a description of the issue, and photographs when possible.
We will review your concern and provide an appropriate resolution, including a replacement or refund where required by applicable law.
Order Cancellations
Once an order has been processed or shipped, cancellations may not be possible.
Consumer Rights
Nothing in this policy limits your rights under applicable Canadian consumer protection laws.
